Short version: We collect your email address when you join the waitlist. We do not sell it, share it with third parties for marketing, or use it for anything other than Muzzl communications. When we launch biometric features, we will ask for fresh, explicit consent before collecting any nose-print data.

1. Who We Are

Muzzl is a dog biometric identity platform developed and operated by Scanvue Medical Imaging LLP (hereinafter "Muzzl", "we", "our", or "us"), a limited liability partnership registered in India, with its registered office in Pune, Maharashtra, India.

This Privacy Policy describes how we collect, use, store, and protect information when you visit muzzl.in or interact with any of our services.

Questions or concerns? Reach us at support@muzzl.in.

2. Information We Collect

Waitlist sign-ups: When you submit your email address through our waitlist form, we collect that email address and the timestamp of submission. Nothing else.

Usage data: Our web server may log standard access information — IP address, browser type, referring URL, and pages visited — for security and diagnostics. This data is not linked to your identity and is purged within 30 days.

Biometric data (future): When the Muzzl app launches, it will process nose-print video of your dog to generate a biometric identifier. This data is sensitive. Before collecting any such data, we will present a clear, standalone consent form explaining exactly what is captured, how it is stored, and how it can be deleted. Biometric data will never be collected through this website.

We do not collect: Payment information, government IDs, precise location, or any data from minors.

3. How We Use Your Information

We will not use your email address for advertising, affiliate marketing, or any purpose unrelated to Muzzl.

4. Legal Basis for Processing

We process your personal data under the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

The legal basis for processing your email address is your voluntary, informed consent given at the time of waitlist submission. You may withdraw this consent at any time by writing to support@muzzl.in, and we will remove your data within 7 business days.

5. Data Sharing and Third Parties

We do not sell your personal data. Ever.

We use the following third-party services, each bound by their own privacy obligations:

We may disclose data if required by Indian law, court order, or a lawful request by a competent authority. We will notify you where legally permitted to do so.

6. Data Retention

Waitlist email addresses are retained until you request deletion or until 12 months after Muzzl launches in your city — whichever comes first. After that, data is permanently deleted from all systems.

Server access logs are purged within 30 days.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including:

No method of transmission over the internet is 100% secure. In the event of a data breach affecting your rights, we will notify you as required under applicable Indian law.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

To exercise any of these rights, email support@muzzl.in from the address you used to sign up. We will respond within 7 business days.

9. Cookies

This website does not use cookies, tracking pixels, analytics scripts, or any persistent client-side storage. No third-party trackers are loaded. The only external resource is the Google Fonts stylesheet for typography.

10. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our site, contact us at support@muzzl.in and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy as our services evolve or as law requires. Material changes will be communicated via email to waitlist members at least 14 days before they take effect. The effective date at the top of this page will always reflect the latest version.

Continued use of our website after changes take effect constitutes acceptance of the revised policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, and the DPDPA 2023, the details of our Grievance Officer are:

13. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of India, including but not limited to the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and all applicable rules and regulations thereunder.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.